Official ocmy Documents

Ocmy Privacy Policy – Malaysia Player Personal Data Protection

Your privacy is our priority. This Privacy Policy clearly explains how ocmy collects, uses, stores, and protects your personal data as a member of Malaysia's leading online casino platform.

Updated: January 2026

At ocmy, we understand that your trust is our most valuable asset. When you register and play on the ocmy platform via ocmy.onl, you entrust us with your personal information. We take this responsibility very seriously.

This Privacy Policy is written in accordance with the principles of Malaysia's Personal Data Protection Act (PDPA) and transparently explains every aspect of how we manage your data — from initial collection to final deletion. We do not sell your data to anyone, and we will not use it for any purpose you have not consented to.

By using the ocmy platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request account deletion.

1Introduction & Scope of This Policy

This Privacy Policy applies to all users who access or use the ocmy platform, including the ocmy.onl website, mobile app, and all related services. ocmy acts as the data controller for all personal information collected through our platform.

We collect and process your personal data solely for legitimate purposes, including account management, payment processing, fraud prevention, legal compliance, and improving the user experience. All data processing is carried out in accordance with internationally recognised data protection principles.

This policy covers all types of data we collect — whether you provide it directly during registration or we collect it automatically while you use our platform. Understanding how your data is managed helps you make more informed decisions about the information you share with us.

2Personal Information We Collect

Ocmy only collects information that is strictly necessary for the stated purposes. Below are the types of data we collect and the reasons for collecting them:

Data Type Specific Information Purpose
Identity Full name, date of birth, IC number KYC, age verification
Contact Phone number, email address Account communications & notifications
Finance Bank details & transaction history Deposits, withdrawals, audits
Technical IP address, device type, browser Security & fraud detection
Behavioral Gaming history & playing habits Responsible gaming
Documents IC image, utility bill (KYC) Player identity verification

Automatically Collected Data

While you use the ocmy platform, our systems automatically collect technical data including IP address, device information, operating system, web browser used, pages visited, session duration, and general usage patterns. This data is used solely for security, fraud detection, and user experience improvement purposes.

We do not collect more information than is necessary. This "data minimisation" principle ensures your privacy is always protected to the highest standard.

3How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. ocmy uses your personal information for the following purposes:

  • Account Management: Securely creating, verifying, and managing your player account.
  • Payment Processing: Processing your deposits and fund withdrawals quickly and securely via supported MYR payment methods.
  • KYC Compliance: Verifying your identity and age in accordance with established compliance requirements.
  • Fraud Prevention: Monitoring suspicious activity and protecting your account from unauthorized access.
  • Customer Support: Enabling our support team to handle your inquiries and issues effectively.
  • Platform Communications: Sending important account-related notifications, promotions you have subscribed to, and system updates.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
  • Platform Improvements: Analyzing aggregated usage data to improve the overall performance and experience of the ocmy platform.
ocmy will not use your data for third-party marketing, commercial profiling, or any other purpose not stated in this policy without your explicit consent.

4Data Storage & Security

Protecting your personal data is our top priority. ocmy employs multiple layers of technical and operational security measures to ensure your data is always shielded from unauthorized access, loss, or misuse.

Technical Security Measures

  • 256-bit SSL encryption for all data transmitted between your device and our servers.
  • Sensitive data stored in databases is encrypted using the AES-256 standard.
  • Multi-layered firewall and intrusion detection system active 24/7.
  • Two-factor authentication (2FA) is available for all member accounts.
  • Regular security audits conducted by independent, certified third parties.

Data Retention Period

Ocmy retains your personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. In general:

  • Active account data: Retained for the duration your account remains active.
  • Financial transaction data: Retained for a minimum of 7 years in accordance with legal requirements.
  • KYC data and verification documents: Retained for 5 years after account closure.
  • Technical and security logs: Retained for 12 months.
All data is stored on servers compliant with international security standards. No sensitive data is stored in plain text — all critical information is protected with military-grade encryption.

5Sharing Data with Third Parties

Ocmy does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we need to share your information with trusted parties to enable smooth platform operations:

  • Payment Providers: Required transaction information is shared with licensed MYR payment processors to enable deposits and withdrawals to be handled securely.
  • KYC Service Providers: Identity verification data is shared with certified KYC partners for age verification and fraud prevention purposes.
  • Legal Authorities: ocmy will disclose information to the relevant authorities when required by a court order or applicable law.
  • Technical Service Providers: Cloud infrastructure and technical service providers bound by strict confidentiality agreements with ocmy.

All third parties we work with are bound by data protection agreements that require them to handle your information with the same or higher level of security that we ourselves maintain.

ocmy has never and will never sell your personal data to advertisers, data brokers, or any commercial party.

6Cookies & Tracking Technologies

The ocmy platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and ensure platform features function correctly. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting aggregated information on how users interact with the platform to help us improve overall performance and experience.
  • Functional Cookies: Remembering your preferences such as language, display settings, and login details for a smoother experience.
  • Analytics Cookies: Used internally to understand usage patterns and identify areas for improvement.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the overall functionality of the platform. For more information on managing cookies, refer to your web browser's help guide.

7Your Rights as a User

As an ocmy member, you have full rights over your personal data. ocmy respects and facilitates the exercise of the following rights:

Right of Access

You have the right to request a copy of all personal data we hold about you. Requests can be submitted via customer support and will be processed within 14 business days.

Right to Rectification

If any of your personal information is inaccurate or out of date, you have the right to request a correction. Updates can be made through the profile settings in your account or via customer support.

Right to Erasure

You may request the deletion of your personal data when it is no longer necessary, subject to any legal retention obligations we are required to fulfill.

Right to Restrict Processing

In certain circumstances, you have the right to request that we restrict the processing of your personal data while a dispute is being resolved.

Right to Data Portability

You may request to receive your personal data in a machine-readable format for the purpose of transferring it to another platform.

Right to Object

You have the right to object to the processing of your data for specific purposes, including marketing communications. Opt-out requests will be processed within 48 hours.

To exercise any of the above rights, contact the ocmy support team via 24/7 live chat or email at [email protected]. We will acknowledge your request within 3 business days.

8Children's Data Protection

The ocmy platform is exclusively for users aged 21 and above. We do not knowingly collect or process any personal data from underage individuals. Our rigorous KYC process is designed to detect and prevent registration by anyone who does not meet the minimum age requirement.

Should we become aware that personal data of an underage individual has been inadvertently collected, we will take immediate action to delete that data and close the relevant account. If you believe your child has registered on our platform without authorization, please contact our customer support immediately.

Parents and guardians are encouraged to monitor their children's online activities and use parental control software to block access to gambling sites.

9Links to Third-Party Sites

The ocmy platform may contain links or references to third-party services such as game providers, payment gateways, and support service providers. ocmy's Privacy Policy applies solely to the ocmy platform itself and does not cover the privacy practices of those third-party websites or services.

Ocmy is not responsible for the privacy policies or data management practices of third parties. We encourage you to read and understand the Privacy Policy of each website or service you use independently.

10Amendments to This Privacy Policy

Ocmy reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. All amendments take effect immediately upon publication on ocmy.onl.

For significant amendments that directly affect your privacy rights, we will send a notification to all active members via in-platform notice at least 7 days before the changes take effect, giving you sufficient time to review them.

It is your responsibility to review this Privacy Policy periodically. Continued use of the ocmy platform after any amendments constitutes your acceptance of the updated policy.

The date of the latest revision is always displayed at the top of this Privacy Policy. You may contact us to obtain a previous version if needed for reference purposes.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the ocmy Data Protection Officer (DPO) team is here to assist you:

  • Live Chat: Available 24 hours a day, 7 days a week via the in-platform chat button.
  • Email: [email protected] — we respond within 24 business hours.
  • FAQ: Visit FAQ page us for answers to the most frequently asked questions.

For complaints that cannot be resolved through our support channels, you have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP), the responsible supervisory body under PDPA 2010.

ocmy is committed to resolving every privacy-related complaint fairly, transparently, and within the stipulated timeframe. Your trust is the foundation of everything we do.

Ocmy's Commitment to Your Privacy

More than just a written policy — your privacy is the foundation of the trust that builds a lasting relationship between ocmy and every member

Military-Grade Encryption

All data transmitted between your device and the ocmy platform is protected with 256-bit SSL encryption — the same technology used by leading financial institutions and banks worldwide to keep every transaction and personal detail secure.

Transparent & Efficient KYC

Ocmy's Know Your Customer (KYC) process is designed to be fast, simple, and secure. Identity verification documents you submit are processed within 15 minutes and stored with full encryption — never shared without your consent.

No Sale of Personal Data

Ocmy has never and will never sell your personal data to advertisers, data brokers, or any third party for commercial purposes. Your data belongs to you — we only use it to provide you with the best possible service.

Full Control in Your Hands

Through your ocmy account settings, you can manage communication preferences, update personal information, and request data deletion at any time. We believe control over personal data should rest with its owner — you.

Malaysia PDPA Compliance

The ocmy Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We conduct regular compliance audits to ensure our data management practices consistently meet or exceed the standards set by law.

24/7 Privacy Support

The ocmy Data Protection Officer team is ready to assist you with any privacy-related queries or concerns at any time. We guarantee a response within 24 hours for every privacy complaint received — no issue goes unanswered.


Your Data Is Safe. Now Let's Play!

Ocmy ensures your privacy and security are a top priority at all times. Join our fast-growing Malaysian player community and enjoy a safe, fair, and exciting online casino experience.

Your data is protected with 256-bit SSL encryption.  |  Terms and Conditions

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